A range of help is available to you if you have difficulty adjusting to life at UTS Insearch, or experience loneliness, sadness or other challenges. It’s important you talk to a professional before issues or concerns start to impact your studies.

Study Success Advisers

If you are experiencing issues that are affecting your studies, you should contact a Study Success Adviser who can work with you to help keep you on track. They may also refer you to the Welfare Team or UTS Counselling Service, depending on your circumstances.

Academic students: 1pm till 4pm Monday to Friday.
English language students: 10:30am–12:00pm and 1pm–3pm Monday to Friday.

Find contact details for our Study Success Advisers.

UTS Counselling Service

Counsellors are available to provide confidential counselling at no cost to UTS Insearch students who have stressful circumstances, psychological or emotional issues that interfere with your studies. They can also assist you with developing effective learning strategies and study skills.

The main UTS Counselling Service is located on Level 6 of the UTS Tower Building for appointments on Monday, Wednesday - Friday.

For your convenience, a UTS Counsellor is available on campus every Tuesday on Level 4 of the Blue Building.

Find out more information about the UTS Counselling Service.

Please note
Due to the recent COVID-19 pandemic UTS Counselling Services are only accessible remotely, until further notice. We recommend you reach out to our Study Success Advisers and they will put you in contact with a counselling professional.

Taking care of your mental health and wellbeing

Your mental health and wellbeing are some of the most important things to help you be successful with your studies. Here are some tips to help you stay on top of things:

1. Get enough sleep
Sleeping well is good for your brain and body, and helps you feel energised, stay focused and protect your mental health.

2. Eat well
Eating well can improve your mood, energy levels and general health and wellbeing. Fill up on nutritious food (like vegetables, fruit and whole grains) and drink plenty of water to give your body and brain all the power it needs to function well.
 
3. Stay active
Staying active can help you to sleep better, manage stress and boost your mood.
There are a number of sport and recreation activities you can get involved in, on and off campus.
 
4. Connect
Spending time with other students, friends and people in your community can help strengthen your mental health and wellbeing. You can try volunteering or connect with of many social and cultural activities on offer.
 
5. Avoid unhealthy habits
Avoiding alcohol and smoking will help you sleep better, feel better, and keep a healthy headspace. Remember, the consumption of alcohol and cigarettes are prohibited for people under the age of 18.
 

Other available support

In addition to our Student Success Advisers and UTS Counsellors, the UTS Insearch Welfare Team are available to assist with matters related to student welfare and accommodation.
 
A range of community-based online and telephone support services and resources may also help you.
 
  • Medibank Overseas Student Health Cover 24/7 Support Line
Access counselling services, medical assistance from a registered nurse, emergency legal advice, health system guide and interpreter service.
Call 1800 887 283.
 
  • Lifeline
Counselling and support is available 24 hours, 7 days a week. Face to face counselling is available in some areas.
Call 13 11 14.
 
  • Beyond Blue Support Service
Counselling and support is available 24 hours a day, 7 days a week.
Call 1300 22 46 36.
 
  • Kids Helpline
Kids Helpline care and will listen anytime for any reason.
Call 1800 551 800.
 
  • Alcohol and Drug Information Services (ADIS)
This service is available across Australia, 24 hours a day. They will answer questions on alcohol, tobacco or other drugs.
Call (02) 9361 8000.

Online Support Resources

A tool by Beyond Blue that aims to support Australian tertiary students to achieve mental and physical health and well-being.
  Provides information, education and advice about protecting mental health and mutual support and advocacy services.
  Provides information about depression to consumers, carers and health professionals. Includes a ‘find a professional’ directory.
  A world leader in the diagnosis, treatment and prevention of mood disorders such as depression and bipolar disorder.
  A website of the National Youth Mental Health Foundation.
  Easy to understand information tailored by age group.
  24-hour crisis support and suicide prevention services, online tools, facts and information.
  National Mental Health Charity.
  An online youth mental health service.
  Sexual Assault and Counselling.
  National peak body for the suicide prevention sector in Australia.
  Covers Legal Aid matters under the Mental Health Act.
  An alcohol and drug search directory.
  Represents all people affected by eating disorders.
  Provides information and assistance related to mental health in languages other than English.
  Provides support and advocacy for families and friends of those living with mental illness or disorder.