About FEE-HELP

FEE-HELP is an Australian Government loan scheme. It assists eligible students in paying part or all of their tuition fees for courses undertaken with institutions approved as higher education providers under HESA. Australian citizens, holders of humanitarian permanent resident visas and some New Zealand citizens are eligible for FEE-HELP assistance.

For more information refer to the Study Assist website or download the HELP Study Assist brochure

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The FEE-HELP scheme covers studies in all UTS Insearch diplomas.

You can check the approved higher education providers listed on the Australian Government website, Study Assist. You'll find UTS Insearch listed on the site.

You must complete a Request for a FEE-HELP – Non-university private higher education providers form, which is available from the UTS Insearch Student Centre. You'll receive guidance on how to complete the Request for a FEE-HELP – Non-university private higher education providers form in your offer letter. Return your completed form to UTS Insearch Student Centre staff. Please submit the original as we're unable to accept copies.

You need an Australian Tax File Number (TFN) or a Certificate of Application for a TFN from the Australian Taxation Office (ATO), confirming that you've applied for a TFN. You must provide the TFN to UTS Insearch Student Centre staff as soon as it's available, and no later than the Census Date.

Apply for a Tax File Number (TFN) in person at the Australian Taxation Office (ATO). Ask them to give you a Certificate of Application for a TFN while you're there.

Yes, you can apply for a Tax File Number (TFN) online at the Australian Taxation Office (ATO) website www.ato.gov.au/Individuals/Tax-File-Number/Apply-for-a-TFN/. You'll need to print the Application Summary, which includes your application reference number. You must then take the summary and your proof of identity documents to Australia Post for an interview, within 30 days.

At your Australia Post interview, you'll be given a receipt with a barcode that matches the application reference number on the Application Summary. Then, when you apply for FEE-HELP at UTS Insearch, provide the Application Summary and the Australia Post receipt. As soon as you receive your TFN, provide this to UTS Insearch* as well.

No, there is no application charge. But, there is a 25% loan fee based on the FEE-HELP loan that you receive for your diploma course.

No. Only an original copy of your Request for a FEE-HELP – Non-university private higher education providers form is acceptable.

You'll be unable to obtain FEE-HELP assistance unless you provide one of the following three items:

  • a TFN;
  • a Certificate of Application for a TFN; or
  • an ATO Application Summary and an Australia Post receipt with a barcode that matches the reference number on the Application Summary*.

It's important to provide the TFN to UTS Insearch as soon as you receive it.

UTS Insearch requires your TFN as soon as you receive it from the ATO. If you experience a delay in receiving your TFN from the ATO and you can't provide it to UTS Insearch until after the census date, don't worry. You're still entitled to receive the FEE-HELP loan for the subjects you're enrolled in at the relevant census date.

At UTS Insearch, you're required to submit your Request for a FEE-HELP – Non-university private higher education providers form at time of admission. This is the point at which a non-FEE-HELP student is required to pay fees. To allow enrolment in units of study, either your tuition fees need to be paid or your application to become a FEE-HELP student needs to be received at UTS Insearch.

No. Before you can enrol in a unit of study, the required tuition fee must be paid or a request to become a FEE-HELP student must be received by UTS Insearch.

You must meet the citizenship or residency requirements (please refer to the Study Assist website for further information). You must also have a TFN and you must complete the Request for a FEE-HELP – Non-university private higher education providers form. For commencing students, the FEE-HELP balance will be provided at the same time as the CHESSN.

A CHESSN is a unique number provided to FEE-HELP students by the Department of Education and Training. It is automatically allocated to all students who request FEE-HELP assistance. If you don't already have a CHESSN, you will be given one by UTS Insearch staff when you apply for FEE-HELP.

For a UTS Insearch diploma, the amount of FEE-HELP debt is the amount of the loan plus 25%.

Yes, you can. If you're a UTS Insearch diploma student, any subject fees that remain unpaid at the FEE-HELP census date each semester will become a FEE-HELP debt. This debt plus 25% will be the loan amount you'll need to repay through the taxation system, when you reach a pre-determined income threshold.

Immediately after the census date each semester, you'll receive a CAN (Commonwealth Assistance Notice) detailing your FEE-HELP debt for that semester.

You will not incur a FEE-HELP debt. FEE-HELP fees for withdrawn units of study will be credited to your FEE-HELP balance.

In special circumstances, you can apply at UTS Insearch to have your FEE-HELP balance re-credited (and your FEE-HELP balance remitted).

Yes, but you must pay the fees before census date. You can't pay the tuition fees for the study units after the census date, as unpaid fees become a Commonwealth debt immediately after census date.

No. If all fees have been paid before the census date, no FEE-HELP debt will be incurred. You will only incur a FEE-HELP debt if you have any unpaid fees immediately after the census date each semester.

To secure your place at UTS Insearch you must return your signed Acceptance Form (found in your offer letter) AND either pay the course fees as specified in the offer letter as a non-FEE-HELP student or you can contact the UTS Insearch Student Centre to obtain a Request for a FEE-HELP – Non-university private higher education providers form and information pack. Places on some courses are limited so an early response is desirable to secure a place. Please note, a tax file number or a certificate confirming that you have applied for a tax file number, is required to complete the Request for a FEE-HELP – Non-university private higher education providers form.